Sep

Download Handbook: The Seven Sources of Problems

azhar

ITIL

ITIL Framework, ITIL Guide, The Seven Sources of Problems

Introducing the Seven Sources Model

The seven sources model is simply a reference model to help structure your thinking and improvement plans for eliminating Problems within your organization.

This is the basic model at the highest level and shows you only the first set of labels for each of the seven sources.

This guide based on ITIL framework.

Pointing the finger at individuals and blaming others is always counter productive in the long term. If a blame culture is re-enforced for a sustained period then those humans at the end of the pointed finger will usually react by stepping back, hiding behind paperwork and processes and eventually will become less productive than you require.

I have provided you with this helpful mapping of each of the seven sources of Problems to the typical ‘blame’ statements that you will hear from time to time.

To download this complete Handbook please follow the link under given;

Download Handbook: The Seven Sources of Problems (605.6 KiB, 439 hits)