Introduction to Request Tracker
Request Tracker (RT) is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.
Request tracker is an open source solution for trouble ticketing and problem handling.
How to install and configure this system on linux, unix and freebsd will be published in a post very soon.
Popularity: unranked [?]
If you enjoyed this article please consider sharing it!
Post comment
Recent Posts
- Windows VS Windows
- Download The Best Skins Of Windows Media Player
- Lucky Microsoft, Getting Malware Code Automatically
- Use Linux and Unix Operating Systems On Your Web Browser
- Microsoft Security Essentials Error 0×80070643
Categories
- Cisco
- Dell Servers
- Development
- Gadgets
- IPHONE
- IT
- IT Operations
- ITIL
- LINUX
- Microsoft
- Microsoft Exchange Server
- Microsoft Office
- Microsoft Utilities
- Open Source
- PowerEdge 2650
- Router 2811
- Service Desk
- Software
- Tech News
- UNIX
- Utilities
- Video
- VMware
- WEB
- Web Server
- windows
- Windows 7